Question: Do you ship worldwide?

Answer: Yes. We are able ship to all areas worldwide
EXCEPT for: Cuba and most parts of Africa (we ONLY ship to South Africa).

Question: How do I order?

Answer: Simply select your item, click the “Buy it now” button, and then go to your cart:

After that, please click “check out”, and fill in your details.

Question: Can I trust this website?

Answer: We are committed to ensure 100% purchase protection for your shopping done on our website, secured by Norton and McAfee. You can benefit from a safe and secure online ordering experience.
You can see some customer feedbacks at the bottom of this page.

Question: How can I pay?

Answer: All international credit/debit cards accepted. Payments for Seasons Camping are made & Secured by PayPal and Stripe. Choose your prefered payment method at checkout.

Question: Are my payments secure?

Answer: Yes, it’s 100% Secured.
We do not share any information we collect through orders or contact inquiries. The information is solely used to complete your order or respond to your inquiry.

Question: Are the FREE products really free?

Answer: Yes, it is absolutely 100% real. We offer FREE promotions for a variety of reasons. We may be looking to sell out of a product to make room for new products. All we ask on our FREE promotions is that you help pay the shipping costs.
To get shipping amount, please fill in your address in the checkout page.

Question: How long does shipping take?

Answer: Standard Shipping is 5-10 Days (2-3 business days), depending on your location. Some items may arrive sooner than others, however most fall within the 10 Days(Brazil and Italy might take a little longer)

Please do not worry if your tracking number has been slow in getting updates as this largely depends on the carriers. If your tracking number has not been updated for over 10 days, kindly contact our team to request a refund for your purchase.

If the tracking information shows that your shipment has not been picked up by the carrier within 10 days, kindly let us know and we will issue a full refund immediately. You can always be sure that your will either receive your purchase or your payment back.

Question: How do I receive multiple item order?

Answer: In order to expedite delivery of your order, we may ship items at different times from different shipping centers. Our goal is to get you your order as fast as possible!

Question: Where do you ship the items from?

Answer: We have many customers worldwide, and we want to deliver the item as soon as we can. We ship our products from various of our supplier from different channels worldwide, to easily deliver the item to you.

Question: I’ve put a wrong shipping address and/or picket a wrong size/variant! Can I change it?

Answer: If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or few days after. If your order has already entered the shipping process, we won’t be able to stop it. Contact us anyway, we still care and we’ll try to make it right for you. We know how frustrating it can be to pay for something you can’t use.

Question: What if I don’t receive my item? Do you guarantee delivery?

Answer: We 100% guarantee delivery of every item! If you do not receive your order within the delivery window, simply contact us and we will get you taken care of!

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